Function brief

    The Commercial Department is a section that carries out marketing and business expanding. It bears the responsibility for: exploring tally market; consulting to sign business contract; hastening each section in company to act strictly complied with the contract; ensuring the fulfillment of the contract items concerning tally operation and tally fee clearing; building and maintaining a good relationship with client; asking for and collecting client's opinion or request; settling client's complaint; gathering and analyzing market data to support the establishment of business strategy.

Service procedure

     A, Outward service process

1, Consult and sign the contract
Introduce and promote our company's business and the legal basis that we can provide in trade; consult with the client based on the price rate issued by the national Ministry of Finance, the Ministry of Communications and with the Shenzhen market price rate; after passing the procedure of contract examination, the company general manager or the person authorized signs the tally contract.

2. Execution of the contract
① The entrusted business that's within the usual service items will be carried out according to the <OPERATION CONSTITUTION> and the <TALLY REGULATION>, and be charged at the normal rate.
② Supposed the client has any special requirement which should meet the national law or regulation, we will at once send out a detailed memorandum of operation to the Tally Department so that the tallyman on spot can immediately perform the contract right according to the client's request.
③ According to the related contract items, combines with the Financial Department to fulfill the tally fee clearing.

3, Renew contract for another period
One month ahead of the contract expiration, well prepare to strive for smooth prolongation of the contract.

4. Periodically visit the client for opinion to perfect and improve the service quality continually.

     B. Service process of cooperation with related departments

1. The Commercial Department and the Financial Department
(1)After signing the contract, the Commercial Department sends the Financial Department the contract and the special remark for the fee charging so that the financial department can make a bill accordingly. To a new client, the Commercial Department will assign personnel to accompany the Financial Department to present the bill so as to learn new client's feedback and explain the business doubtful point.
(2)The Financial Department should take the initiative in finding out the cause of bill being returned and send it to the Commercial Department in time. The Commercial Department should immediately follow up and solve the problem and send it back to the financial department to remake. Those bills that cannot be settled temporarily should be gathered and reported to the company superior every month.
(3)The Commercial Department, Financial Department and Tally Department meet every month to discuss the problem of tally fee clearing. By this means, we get well communication, carefully analyze and summarize experience for clearing receivable timely. Special solution will be constituted to solve those bills overdue.

2, The Commercial Department and the Tally Department
(1)After signing the contract, supposed the client has any particular requirement, the Commercial Department consults with the Tally Department, made out a detailed operation memorandum and assist the latter to put it into effect.
(2)The Commercial Department accepts and hears the client's opinion and suggestion about the spot operation. After researching united with the Tally Department and reporting to the company superior, we will give the client a reasonable and satisfied reply, and guide the Tally Department to improve the spot operation.
(3)The Commercial Department and the Tally Department will hold a special subject seminar on business operation every half year. The former focuses on introducing the business circumstance and situation, review the important cooperation on business and operation, listens to the Tally Department's suggestion on business development, absorbs good opinion, and makes joint efforts for quality service.